Current e-commerce news, practical tips and tricks for online retailers – from conversion optimization to payment and shipping, presented in an easy-to-understand way by the Storetown Media team.

Online shop accessibility ♿ Accessibility in online shops – why screen reader users are your customers 🗣️ Accessibility E-commerce

♿ Accessibility in online shops – why screen reader users are your customers 🗣️

They build online stores. I love good online stores. So let's talk: about people who shop with screen readers. They want the same thing as everyone else. Find products. Feel confident. Pay. Receive the package. Period. Your job is to clear the way for them. This isn't a "nice to have." This is customers and revenue. In this post, you'll get…

Free shipping is ignored 📦 Why online shoppers ignore your "Free Shipping" banner 🚚 Increase aov

📦 Why online shoppers ignore your "free shipping" banner 🚚

They slap a huge "Free Shipping" banner on their shop and expect a rocket-like increase in conversions? Cute. In reality, many users scan the banner away. Why? Because our brains use a few fixed shortcuts when shopping. They filter out decorations, search for relevance in real time, and only consider costs where they hurt:…

Charging indicator shop advantages ⏳ Why a charging indicator (spinner) brings more sales 🔄 Checkout optimization

⏳ Why a charging indicator (spinner) brings more sales 🔄

For shop developers and retailers. How micro-UX builds trust, reduces uncertainty, and smooths checkout flows. In short, your shop appears reliable when it clearly displays its status. A loading indicator confirms every action. Buyers see that something is happening. This reduces stress, prevents double-clicks, and lowers cart abandonment. This, in turn, increases conversions. What is a loading indicator in micro-UX? Micro-UX…

Checkout traps 🧾3 Checkout traps developers accidentally create – and how to smartly avoid them💳st💳 blog

🧾3 checkout traps developers accidentally create – and how to smartly avoid them💳

Hi, I'm the one who drinks a latte during code reviews, hunts bugs with humor, and gets mildly panicked by "Why is this loading?" Today we're tackling three real checkout traps that developers often unintentionally include. No blame, just love, data, and clear to-dos. You'll get concrete tips, clean examples, and a comprehensive FAQ to take away. So, sit down for a moment…

SEO destroys online shops 🛠️ Why shop developers often unknowingly destroy SEO 🚦 Canonical Tag

🛠️ Why shop developers often unknowingly destroy SEO🚦

Hey, Sophie here, 27, coffee-fueled and code-obsessed. I like quick deployments. Google does too, as long as you follow its rules. In online stores, technology and SEO often clash. This hurts traffic. Here, I'll show you typical pitfalls that cost you rankings and how to avoid them cleanly. You'll get clear checks, concise code examples, and a 10-part FAQ.

Guest checkout is important 🔑 Why shop owners should avoid "customer account required" 🛒 Checkout

🔑 Why online retailers should avoid making customer accounts mandatory 🛒

Let's be honest: Nobody wakes up in the morning thinking, "I really feel like creating a new password today." Your customers want to buy, not type. A mandatory customer account turns a quick "Take my money" moment into a "Ugh, later" moment. And in e-commerce, "later" often means "never." I'll show you why mandatory registration at checkout slows down your conversion rate, how…

AI tools for e-commerce: Which AI tools make life easier for online shop operators and why? What are the best AI tools in e-commerce? Fraud detection software

Which AI tools make life easier for online shop operators and why? What are the best AI tools in e-commerce?

AI tools can make life easier for online shop operators in many ways, by automating processes, creating personalized customer experiences, improving data analytics, and supporting decision-making. Some of the best AI tools in e-commerce include:

1. Chatbots and virtual assistants (e.g., IBM Watson Assistant, LivePerson) for customer service and support.
2. Personalization engines (e.g. Kibo Personalization, Adobe Experience Cloud) for customizing the shopping experience.
3. Recommendation systems (e.g. Nosto, Recomatic) for customized product suggestions.
4. Warehouse and inventory management tools (e.g. Locus Robotics, Blue Yonder) to optimize warehousing.
5. Price optimization tools (e.g., Competera, Price2Spy) for dynamic pricing.
6. Image recognition and visual search (e.g. Clarifai, ViSenze) to improve product search.
7. Marketing automation (e.g., Marketo, HubSpot) for targeted advertising campaigns.
8. Fraud detection systems (e.g., Riskified, Kount) for fraud detection and prevention.

These tools help to increase efficiency, improve customer satisfaction and boost sales by bringing data-driven insights and automation to e-commerce.

Make shipping costs transparent 🚚 What online shoppers really think about your shipping costs 📦 Checkout optimization

🚚 What online shoppers really think about your shipping costs 📦

You know the feeling: shopping cart full, mood great, one last click at checkout, and bam, a shipping fee pops up that feels like a bucket of cold water. It's precisely at this point that it's decided whether your shop makes a killing or suffers the heartbreak of an abandoned order. Today, I'll show you, frankly but with a wink, how buyers perceive shipping costs…

Optimize your order confirmation 📨 Why email order confirmations are the best sales tool 🛒 Order confirmation

📨 Why email order confirmations are the best sales lever 🛒

A customer clicks "Buy," and your shop sends a thank-you message. This is where your opportunity to boost sales lies. Order confirmations command high attention, create clear expectations, and inspire genuine trust. You leverage this to answer questions, reduce returns, and drive repeat purchases. I'll show you how to create technically sound, legally compliant, and sales-boosting transactional emails. With examples, tests, and a checklist that…

Color psychology shop 🎨 How colors can influence return rates ↩️ E-commerce

🎨 How colors can influence return rates ↩️

Small color differences, big impact: If your hoodie screams "sage" in the picture but whispers "frog green" in real life, it'll quickly end up back in the return stream. Here, I'll show you how to present color in a way that meets expectations, reduces returns, and makes your shop appear professional, modern, and trustworthy. Why color is more than just decoration: Colors sell. They set expectations…

Optimal product images 🖼️ What online shoppers secretly think about your product images 🔎 blog

🖼️ What online shoppers secretly think about your product images 🔎

Buyers see images first. They check details, dimensions, and usage. They look for proof that the product fits into their everyday lives. You guide this assessment with your image strategy. This article shows you clear steps. Contents: Buyer Perspectives, Practical Checklist, Image Types, Practical Checklist, Presentation, Technology and Performance, Industry Tips, Mobile Gallery, Image SEO, Workflow and QA, AB…

Relevance of shop search field 🔍 This is what happens when your shop doesn't have a search field 🧭 Conversion rate

🔍 This happens when your shop doesn't have a search field. 🧭

You're losing customers who already know what they want. These users are searching by product name, brand, or item number. If you don't offer a search field, some will abandon the search or end up on product lists that aren't relevant. A visible search function reduces search paths, clarifies results, and increases sales. This applies to both B2C and B2B. Especially on mobile devices, every tap counts. Why…