Holistic e-commerce solutions
for sustainable online success
From shop development to ERP integration to performance marketing: We are your full-service partner for e-commerce in Hamburg and throughout Schleswig-Holstein.
Product Marketing Online
Maximum visibility and conversion for your products through holistic marketing strategies. From social media and email to content marketing.
- Social Media Marketing & Community Management
- Email Marketing Automation & Newsletters
- Content marketing & SEO optimization
- Influencer Marketing & Collaborations
- Conversion Rate Optimization (CRO)
- A/B testing & performance analysis
Inventory management & ERP integration
Seamless integration of your inventory management, ERP, and CRM systems. Automated processes, real-time synchronization, and multi-channel management.
- SAP, Microsoft Dynamics, JTL integration
- Automatic inventory synchronization
- Multi-channel inventory management
- Order processing & fulfillment
- BI Dashboards & Reporting
- API Development & Middleware
Comprehensive e-commerce services
12 specialized services for your digital success - all from a single source
Trust & Reviews
Building customer trust through professional review management and quality seal integration.
- Trusted Shops Integration
- Google Customer Reviews
- Evaluation management system
- Review widgets & rich snippets
Google Ads & Web Campaigns
Performance marketing with Google Ads, shopping campaigns and display advertising for maximum ROI.
- Google Shopping Ads
- Search & Display Campaigns
- YouTube Advertising
- Remarketing & RLSA
Amazon & eBay Integration
Professional marketplace integration for Amazon, eBay and other platforms. Multi-channel optimized.
- Amazon SellerCentral
- eBay Shop Integration
- Otto, Zalando, About You
- Automatic synchronization
Payment Integration
Secure payment integration with all major payment providers. PCI-DSS compliant and optimized.
- PayPal, Klarna, Stripe
- Credit cards & SEPA
- Buy Now Pay Later
- Fraud Prevention
Shipping connection
Multi-carrier integration and shipping optimization. From DHL and UPS to specialized shipping.
- 50+ Carrier Integration
- Shipping cost optimization
- Track & Trace
- Returns management and waste disposal logistics
Maintenance & support
24/7 support and continuous optimization of your online shop. Updates, backups, and monitoring.
- 24/7 Monitoring
- Regular updates
- Performance optimization
- SLA Guarantees
Analytics & Business Intelligence
Data-driven decisions through professional analytics and KPI dashboards.
- Google Analytics 4 Setup
- E-Commerce Tracking
- Custom Dashboards
- Conversion Optimization
SEO & Content Marketing
Sustainable visibility through technical SEO and high-quality content.
- Technical SEO
- content strategy
- Category optimization
- link-building
Mobile Commerce & Apps
Optimal shopping experience on all mobile devices and native app development.
- Progressive Web Apps
- Native iOS/Android Apps
- Mobile-first design
- App Store Optimization
Internationalization
Expansion into new markets with multi-language and multi-currency support.
- Multi-store setup
- Translation management
- Local payment methods
- Tax compliance
Process automation
Increased efficiency through intelligent automation of business processes.
- Workflow automation
- RPA Integration
- API development
- Batch processing
Customer service tools
Excellent customer service through modern support systems and AI chatbots.
- Live chat integration
- AI chatbots
- Ticketing system integration
- FAQ & Knowledge Base
💰 ROI calculator: Calculate your individual potential
🪟 Choose your shop system
The foundation for your e-commerce solution
🎯 Select your desired services
Every service contributes to optimizing your shop.
✨ Your optimization services in detail
Expertise in all leading shop systems
Certified partners and experts for your e-commerce platform
Magento Commerce
Enterprise e-commerce with maximum flexibility
Shopware 6
German premium solution with API-first
WooCommerce
WordPress e-commerce for every need
ShopifyPlus
Cloud commerce for rapid growth
PrestaShop
Open-source solution with a large community
Custom solutions
Custom Developments & Headless
Your e-commerce agency in Hamburg & Schleswig-Holstein
Local presence, personal support, nationwide expertise
Measurable success for your online shop
Guaranteed performance improvement through holistic e-commerce solutions
+ 35 % Conversion Rate
Average increase in conversion through optimization
-60% Charging time
Performance optimization for a better user experience
+ 250 % ROAS
Return on Ad Spend through optimized campaigns
15+ Countries
International expansion with multi-language support
99.9% Uptime
Reliability and availability guaranteed
200+ Projects
Successfully implemented e-commerce projects
24/7 Support
Available for you around the clock
ROI in 6 Monaten
Fast return on your investment
-40% Litigation costs
Reduction of manual work steps through automation
+ 85 % Data quality
Improved decisions through clean analytics
4.8 Average rating
Average customer rating of our shops
+ 120 % Mobile Sales
Increase mobile sales through optimization
Frequently asked questions about our e-commerce solutions
All the important information for your successful start in e-commerce – explained transparently and understandably.
1Which e-commerce platforms does Storetown Media support?
We support all leading e-commerce platforms: Magento Commerce, Shopware 5/6, WooCommerce, Shopify Plus, PrestaShop and also develop customized headless commerce solutions. Our experts are certified in all systems.
2How long does it take to develop an online shop?
The development time depends on the project scope. Standard shop availability in 4-8 weeks ready-made, whereas complex enterprise solutions with ERP integration can take 3-6 months. We also offer Express development in 2-4 weeks for urgent projects.
3How much does a professional e-commerce solution cost?
The costs vary depending on the requirements. Basic shops start from €5.000Professional solutions range from €15.000 to €30.000, and enterprise projects start at €50.000. We offer transparent fixed prices and flexible payment models.
4Which inventory management systems can be connected?
We integrate all common ERP/WMS systems such as SAP, Microsoft Dynamics, JTL-Wawi, Sage, DATEV, Lexware, plentymarkets and many more. The connection is established via APIs or middleware with Real Time Sync.
5How does the Amazon and eBay integration work?
We seamlessly connect your shop with Amazon Seller Central, eBay, Otto and other marketplaces. Products, stocks, and orders will be automatically synchronizedThey manage everything centrally from one system.
6Which payment providers are supported?
We integrate all major payment providers: PayPal, Klarna, Stripe, Mollie, Adyen, Payone and many more. Buy-now-pay-later solutions and international payment methods are also possible. All integrations are PCI-DSS compliant.
7How is GDPR compliance ensured?
We implement all GDPR requirements: Cookie consent, privacy policy, data processing agreementsEncryption, the right to erasure, and data portability. Additionally, we offer... regular compliance audits.
8Do you also offer maintenance and support after launch?
Yes, we offer comprehensive maintenance packages with 24/7 Monitoring, regular updates, backups and technical support. Our SLA guarantees 99,9% availabilitySupport packages start from €299 per month.
9How can you improve my shop's conversion rate?
By A/B testing, UX optimizationFast loading times, optimized checkout processes, trust elements, and personalized product recommendations. Our customers view an average of 35% higher conversion rates.
10Can existing shops be migrated?
Yes, we migrate shops from all platforms. without data lossProducts, customers, orders, and SEO rankings will be retained. The migration is performed using... minimal downtime, mostly at night or on weekends.
11How does multi-channel management work?
With our multi-channel solution, you can manage all sales channels centrally: Online shop, Amazon, eBay, social commerce and POSInventory levels are synchronized in real time, preventing overbooking.
12What SEO measures are included?
Technical SEO, meta tags, structured dataXML sitemaps, page speed optimization, mobile-first indexing, and SEO-friendly URLs are standard. We also offer content marketing and link building.
13Do you also develop mobile apps for e-commerce?
Yes, we develop native iOS/Android apps and Progressive Web Apps (PWAs). Apps offer push notifications, offline functionality, and optimized performance. PWAs are more cost-effective and work on all devices.
14How can the performance of my shop be optimized?
By CDN integration, caching, image optimizationLazy loading, code minification, and database optimization. We guarantee PageSpeed scores above 90 and loading times under 2 seconds.
15Do you support B2B e-commerce features?
Yes, we are implementing all B2B features: Customer groups, individual prices, minimum order quantitiesOffer creation, approval processes, and net terms payment. Also. Punchout catalogs Possible for eProcurement.
16How does the Google Ads integration work?
We are setting up Google Shopping, Search Ads and Remarketing One. With conversion tracking, automated bidding strategies, and product feed optimization. Average The ROAS of our campaigns is between 400-800%.
17Do you offer training courses for shop owners?
Yes, we offer comprehensive training: Admin training, marketing workshops and technical documentation. Online training or on-site training in Hamburg is possible. You will also receive... Video tutorials and manuals.
18How is international shipping handled?
We integrate international carriers and fulfillment partners. Automatic customs clearance, Tracking, Returns Management and country-specific shipping rules. Over 50 shipping providers available.
19Can subscription models be implemented?
Yes, we are implementing Subscription commerce With recurring payments, flexible subscription models, pausing/cancellation, and automatic billing. Ideal for consumer products and digital services.
20How secure is my online shop?
Maximum safety through SSL encryption, web application firewall, DDoS protectionRegular security updates and penetration tests. We implement 2-factor authentication and fraud prevention.
21Which analysis tools are integrated?
Google Analytics 4, Enhanced E-Commerce TrackingHeatmaps, Facebook Pixel, and custom dashboards. You'll receive detailed insights into revenue, conversion, customer behavior, and marketing performance.
22How does social media integration work?
Instagram Shopping, Facebook Shop, Pinterest Shopping TikTok Commerce is seamlessly integrated. Products can be sold directly on social media. Social Login and sharing functions included.
23Do you also offer content marketing services?
Yes, we create SEO-optimized product descriptionsCategory texts, blog articles, and buying guides. Our content team produces high-quality content that sold and ranks on Google.
24How is customer support integrated into the shop?
Live chat, AI chatbots, ticket systemFAQ section and knowledge base. Integration with Zendesk, Intercom or Freshdesk is possible. Also WhatsApp Business and messenger integration available.
25Can prices be adjusted automatically?
Yes, Dynamic Pricing based on competition, demand, inventory or customer groups. Repricing tools Marketplaces and automatic discount campaigns are also possible.
26How does returns management work?
Automated Returns portal with return labelsTracking and refund processing. Integration with logistics partners and ERP systems. Return rate is reduced by Size guides and AR try-on reduced.
27Do you support dropshipping models?
Yes, we are implementing dropshipping with automatic supplier integrationInventory synchronization and order forwarding. Integration of Oberlo, Spocket or direct supplier APIs are possible.
28How is accessibility ensured?
We are developing according to WCAG 2.1 StandardsScreen reader compatibility, keyboard navigation, contrast, and alternative text. Accessible online shops. more customers and meet legal requirements.
29Can configurators be integrated?
Yes, we develop 2D/3D product configurators With real-time visualization, price calculation, and ruleset. Ideal for customizable products, furniture, or technical items.
30How quickly can the project begin?
After receiving the order, we will start Within 48 hoursYou will see initial drafts after 1 week. agile development You always have insight into the progress and can give feedback.
Any questions? We're here for you!
Let's discuss your individual e-commerce solution together.
Start your e-commerce success now
Storetown Media is your full-service e-commerce agency in Tornesch (Pinneberg district) near Hamburg.
With over 13 years of experience and 200+ successful projects, we are your partner for sustainable online success in Schleswig-Holstein and beyond.
📍 Tornesch location (Pinneberg district) near Hamburg
Storetown Media
Schilfweg 17
25436 Tornesch
Only 20 minutes from Hamburg
🚀 Quick implementation
Project start possible within 48 hours
Agile development
Fixed prices & transparency
Personal Contact
✅ Certified expertise
Google Partner
Magento Certified
Shopware Business Partner
ISO 9001 certified
Comments
15 comments on this article


Greetings from Barmstedt! Very informative post. We run an agricultural machinery business and have long considered whether online sales make sense for us. After all, you can't sell tractors with just a mouse click. 😅 But our shop has become an important source of income for spare parts and accessories. Customers order from the yard in the evening and pick up the parts the next day. Win-win!
Thanks for the helpful content! One thing I'd like to add: When choosing a shop system, you should also think about the future. We opted for Magento because we knew we wanted to expand internationally. Multi-store capability is essential for us.
I'm currently planning to start my own business with an online shop for sustainable children's fashion. This article has been very helpful in giving me an overview. The question that's been on my mind is: at what size does such a professional shop become worthwhile? Or are there also solutions for starting out that can be expanded later? I don't want to go overboard right away, but I also don't want to have to start all over again in two years…
Hi! We implemented our equestrian equipment shop with Storetown-Media six months ago and have nothing but positive things to say. The integration with our JTL inventory management system works flawlessly. Inventory levels are automatically synchronized and orders are transferred to the system daily. This saves us at least two hours of manual work every day. What also impressed me is that they really understand what riders need – the product filters for horse breed, discipline, and size are invaluable!
We are a third-generation family business selling high-quality kitchen appliances. The move to an online shop was a huge cultural shift for us. But when you have a partner who guides you through the process and doesn't just impose a standard solution, it works. What was particularly important to us was replicating the expert advice we offer in our store online. With product videos, detailed descriptions, and a kitchen design configurator, we've achieved this. The sales figures speak for themselves!
Hi everyone! I own a small bookstore in Uetersen, and we resisted online sales for a long time. Selling books online against Amazon? Impossible, we thought. But with a clever niche strategy and personal advice, even in our online shop, it works surprisingly well! We specialize in regional literature and signed copies. Amazon can't offer that. With professional help, the technical implementation wasn't nearly as complicated as we feared. My advice: Find your niche and do it really well!
I have to offer a critical perspective here. Not every company needs its own online shop! For many small businesses, Amazon or eBay are perfectly adequate. The costs for a dedicated shop, with all the bells and whistles, can quickly reach five figures. That's something you have to be able to afford. Before making such a decision, you should do the math very carefully.
As a tax advisor, I see every day how companies fail at digitalization or succeed. From a business perspective, investing in a professional online shop often makes more sense than you might think. However, it's crucial to keep an eye on ongoing costs. Question for the community: What are your experiences with monthly operating costs after launch?
Finally, something sensible about e-commerce! I work as a marketing manager at a medium-sized machine manufacturer, and we've been struggling for years to sell our spare parts online. The B2B business is a whole different ballgame than B2C. The requirements for customer accounts, individual pricing, and SAP integration are incredibly complex. So far, we've only received rejections or astronomically high quotes. Maybe we should inquire here…
@Hauke Petersen: I have to disagree! Regionally rooted agencies understand local conditions much better. We sell traditional clothing and coastal design – a Munich agency would never have grasped what appeals to our target group. Furthermore, nothing can replace personal, on-site meetings. Storetown-Media's direct lines of communication have often helped us when things needed to happen quickly.
Greetings from Flensburg! We launched our online jewelry shop two years ago with a Hamburg agency and are still very happy with it. What's described here aligns with our experience: Good e-commerce solutions need a partner who understands the big picture. For anyone considering it: Go for it! The investment is worthwhile.
As someone who works in the IT industry myself: This approach is solid. I especially like the emphasis on sustainable success. Too many agencies build a shop and then leave the client to fend for themselves. Performance marketing without a proper shop foundation is a waste of money. The order here is right: first the foundation, then scaling. That's how it should be! 💪
@Torben Wittke: I understand, I had the same question! But in the long run, a professional solution saves you a lot of money. We messed around with a modular system before and ended up wasting more time and energy than we wanted. The support alone is worth its weight in gold. And they offer different packages, just ask!
Last year, we launched our farm shop online store with Storetown-Media. They provided fantastic support from the initial concept to the finished shop. Now we sell our jams and pickled vegetables as far away as Munich! 🍓 I never would have thought it would work so well.
Finally, an agency that understands what we medium-sized businesses really need! We've been running a specialist boating supply store in Wedel for 15 years and resisted online sales for a long time. The fear of the complexity was simply too great: ERP integration, inventory management, various shipping options for bulky items like anchors or masts. After a detailed discussion with the Storetown-Media team, we took the plunge, and I can only say: it was the best decision in years! The integration of our existing Lexware inventory management system went seamlessly, and the best part is that we can now reach customers throughout Northern Germany. Our sales increased by 34% in the first quarter after the launch. What particularly impressed me: the guys are from the region and understand the local mentality. No Berlin hipster talk, just practical solutions. They even understood why we need to offer in-store pickup for certain products. Fantastic!